AP® Exam Frequently Asked Questions
DEADLINE: October 15, 2019
What is the process to order an AP® Exam?
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I can’t access my College Board profile or I can’t remember if I have one. What do I do?
Don’t create a second account! Each student should have only ONE College Board account during their high school careers which houses AP®, PSAT® and SAT® scores and information. For log in help visit: https://pages.collegeboard.org/account-help or https://myap.collegeboard.org Students may also call College Board AP® Services for Students: 888-225-5427
I did not receive my email with the JOIN CODES after I submitted my exam payment. What do I do?
If you cannot find the email in your spam/junk, please contact info@aptsusa.com for assistance. Join Codes cannot be issued over the phone.
Where do I get an admission ticket?
Students do not need admission tickets to enter the AP® Exam testing facilities. However, each student does need a CURRENT picture id, such as a school ID or a driver’s license. Without picture ID students will not be allowed to enter the room.
What may I bring with me to the exam room?
Students may not bring into the exam room any type of backpack or bag, including purses. No cell phones or electronic communication device is allowed. No Smartwatches are allowed. No highlighters are allowed. Students may not bring bottled water/drinks or food to the testing room. (See Test Site Regulations for more information.) Students MUST bring a current picture ID, pencils, pens in blue or black ink, and a calculator if applicable.
How do I figure out where my exam will be administered?
Exam location information is posted on “Exam Day Information.” All exams will be in conjunction with schools in the local area and are administered at the Del Mar Fairgrounds.
When do I need to report to the testing room?
For morning exams, students need to report to the testing room at 7:15am. For afternoon exams students need to report to the testing room beginning at 11:45am. We encourage students to be on time for check in since there is identification information that must be completed before testing can begin which adds additional time to the testing time. For security reasons, students will not be admitted to the room as of 8:00am for morning exams, and 12:15pm for afternoon exams. Late arrivals who are not admitted to the room are considered ‘no shows’ and are not eligible for the partial refund.
How do I know when the exam is? How do I know how long the exam is?
Exam calendar is posted on the Calendar on this website. Exams are either Morning (AM) exams or Afternoon (PM) exams. On average, exams last 4.5 hours (this includes approximately 45 minutes of time spent on completing identifying information, etc.) Students should notify coaches, parents, etc. accordingly since no early dismissal is possible from the exam.
What if I have more than one exam scheduled for the same day and same time? What if I have two exams scheduled on the same day?
College Board makes provisions for students who would like to register to take two exams that are scheduled at the EXACT same time and date. Please email info@aptsusa.com immediately to get information on late testing locations and information. Unfortunately, you would not be eligible for late testing if you are taking two exams back to back (i.e. one in the morning and one in the afternoon).
What if I decide to not take an exam? Can I get a refund?
Students who order and pay for an exam but decide to cancel with written notification by midnight October 31, 2019, will receive a partial refund. As of November 1, 2019 and through February 28, 2020, a non-refundable deposit of $50.00 will be retained for all exams that are ordered. No exchange or re-selling of tests. To cancel your exam send an email to cancel@aptsusa.com and include your name, name of the school you attend, and name of the exam you want to cancel. No shows are not eligible for refund. Cancellations submitted after will not be eligible for any refund after February 28, 2020.
What if I finish the exam early? Can I leave early?
Per College Board’s security regulations for exams, students may not leave the test until time is called and all examinees are excused together. If a student leaves without permission, their exam will be collected and submitted separately to College Board. Their score will be cancelled and no refund will be possible. Exams are approximately 4 hours. Please be prepared for the duration of the exam.
What if I get sick and can’t make the exam?
There are provisions for students who become sick or injured during or right before testing. In case of such an emergency, please email info@aptsusa.com or call the emergency assistance line at 855-663-8348. A doctor’s note will be required.
